although social networks such as Facebook and MySpace are marketing tools, such networks can also be a source of damaging publicity. some employees had posted derogatory comments about its safety standards and some of its passengers on a Facebook forum.
Those kind of comments and things is a public-relations disaster.
although there are ways to control and forbids these comments like a policy that forbids them from posting information about the firm online without specific authorisation,the question is:"why employees feel the need to moan on Facebook?"
specialists say that the rise of networks like those make it all the more important to reiterate online guidelines frequently,and managers need to monitor online activity closely to ensure that rules are respected.
some people call “online watering holes”,where people exchange gossip and views.
Now it's difficult to make a simple solution because internet is too big and too complex to be be sufficiently controlled.
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